Contact Information

Use the contact form down below or our CHAT button. We are also available to message through our Facebook or Instagram page.

Our phone number is (402) 980-3612

You can email us at sales@rusticlumberstore.com

Hours of Operation

Monday - Friday 8am-4:30pm

Saturday by appointment

Location

We are located at 1226 sandhill circle Louisville NE. We're right behind the Louisville water tower and the big blue NAPA store building.

Email contact form

We will be in with in 24-48 hours. Use our chat feature for a quicker response

Our roots grew from the log home industry

Since 2005, our business has been rooted in log and timber home construction, selling wood directly from our sawmill without a retail presence. We noticed a gap in the market: customers were looking for a well-organized store with an online inventory to save time and avoid the hassle of searching through piles of wood. They sought dry, flat, ready-to-use wood slabs, and transparent pricing to eliminate the need for haggling.

one of the largest indoor wood warehouses

In response, we launched Rustic Lumber Store in 2019, pioneering a true, shoppable online catalog with detailed photos, propelling us to become a national leader. Our specialties include wood slabs, lumber, finishes, custom furniture, timber structures, beams, logs, and wood processing services.

Rely on our craftsmen

As skilled craftsmen, we take pride in creating the highest quality furniture and timber structures, ensuring swift delivery at the best possible prices and value.

beautiful showroom

Stop by our Louisville, NE showroom. Looking for furniture, mantels, doors, timber structures, or more? Our showroom has a variety of pieces to see and buy today.

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Refund Policy

Returns 

All sales are final. We do not take returns on wood products. If return is approved by Rustic Lumber Store we will charge a 15% restocking fee. 

Damages and issues
Wood products are sold as is. Wood is a natural product; it will have natural defects. Custom built projects come with a 90-day warranty. 

Exchanges
Defective products can be exchanged for replacement product. Defects will be determined by Rustic Lumber Store. Custom built projects will be returned and repaired accordingly. Customer is responsible for transportation return of the product.

Shipping Estimate Errors

The nature of most of our products being large and requiring ltl shipping, automated ups ground quotes are typically not applicable to most products we have. We do our best to have accurate shipping cost on all of our products on our website to cover ltl shipping on large items. How ever sometimes we miss on aligning our products into the correct shipping category. If our website quoted you incorrect shipping cost at check out, we will contact you with correct shipping cost. You have a choice to either pay the difference or we can refund the item back to you. If the shipping cost seems to good to be true, it probably is incorrect.

Privacy Notice

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.