From the first call to getting the mantel delivered. Rustic Lumber was outstanding. Could not be happier with the mantel.
Very happy with the purchase, arrived exactly as pictured. Great communication from the staff. Will be purchasing again in the future
I've used other hardwax oils before and this is by far the best value for your dollar. The biggest competitor's product also doesn't do well when being opened/closed multiple times and gets all gunked up after a few weeks. This product doesn't, which allows me to use all of it without wasting the last 10-15%. To me, this performs the same as the one that costs 3x this one.
Side note - I'd love a higher sheen version if you're thinking about developing one!
This was a great experience. I had a bunch of questions, so I called their main number and got to speak with Zach. Not only was he very knowledgeable, he took the time to set up a video link, and walked me through every question/concern I had. I have never had that kind of customer support before. The slab arrived quickly, and was perfectly crated. The quality of the slab was amazing, and the price just can’t be beat. I could not be happier with Rustic Lumber Store.
Stopped in to have an epoxy piece flattened. They did a great job and was done in short order. Thanks again for helping bring this piece to finalization.
I used some cedar boards, 1 x 12's, to wrap an old cracked, warped 6 x 6 on my porch. I had the store miter the edges at 45 degrees so the final wrap would look like a solid post. Excellent product and workmanship. Every board was true to size, dried and easy to work with.
Made several cutting boards out of Jatoba and tigerwood as well as other woods. Boy was the tigerwood hard. Glad you guys suggested I should purchase it. My customers loved them. I'll be back for some more tigerwood
Love the look and the ease of application….
Wonderful product. Will be using it on all my projects.
Very nice posts. No complaints here. Will order more if I ever need any. Nice and straight. All edges are clean and square.Thank you!
Incredibly easy to use and looks fantastic! I’m building a farmhouse table and put two coats on. I got the 5” white disc from Amazon to go on my sander to buff it in. A little bit goes a long ways! Dont judge my garage in the picture
We were very happy and lucky to have found you in time for our project! We are very happy with the finished product! You did a wonderful job in the amount of time we provided you! Thank you again.
Thank you for a great words. It was a time crunch, but we pulled some magic to deliver in 3 weeks. Thank you for the business
Jatoba+Wood+is+beautiful+hard+wood+also+goes+by+Brazilian+Cherry.+It+really+pops+with+just+one+coat+of+poly%2C+no+staining+required.
The team at Rustic provides great assistance and hospitality. This is the place to buy slabs, cookies, materials, and get treated like you matter. They really take the time to make you feel like you are getting all you want and more!
Thank for the good words. We appreciate the business.
Had some issues with what was purchased. I wasn't happy. They were very understanding and to work with as well. Communicated well and rectified the matter. A good business that looks to make sure customers are taken cared of.
Thank you
Thank you for the good words. We apologize about the mantel not being what you were expecting. We're now working on adding interactive 3d views to all of our products to make it easier to see more details.
Have used on caro walnut, american sycamore, cherry, birdseye maple, ash, white oak and african mahogany. The hydrophobic protection is great, it does add a subtle and silky sheen to most wood species but really added something special to walnut and maple. The depth of color, clarity and sheen really stood out on those woods compared to others. Will definitely keep using on furniture, it’s such a great system alongside hard wax oil finishes. Very happy
Thank you for the great words! We are so glad to hear that our Hydrocoat Ceramic coating worked well for you on a variety of wood species. The added hydrophobic protection and subtle sheen are some of our favorite features as well. Thank you for taking the time to share your experience and for choosing our product for your furniture. We truly appreciate your support and hope to continue providing you with excellent results. Thank you again!
Ordered a slab of Mappa Burl, looked just like the photo. Shipping was quick and packaged great.
Thank you for the review and your purchase. I'm glad the loved the beautiful slab!
Walked in with an amazing consultative plan to pick a beautiful piece of wood and bring it to life with stain to perfectly match the solution I targeted.
Thank you for the review. I'm glad you were able to find a mantel to suit your needs
I really enjoyed buying from this company. The customer service and delivery were exceptional.
Thats great to hear! We appreciate your business.
Tigerwood Live Edge Lumber
Thank you for taking the time to leave a review
Great product and even better customer service. I had a delivery of 9gals and one showed up damaged/ missing. The missing gallon was shipped ASAP. Thanks again RLS!
Thank you for the review. It sucks when ups damages orders, but we try to do our best to rectify it
**Rustic Lumber Experience**
Our journey with rustic lumber began several years ago when we envisioned crafting our own table. Although that project is still on the horizon, it remains a goal.
In mid-December, we embarked on a remodeling venture, focusing on updating our fireplace. During this process, we decided to visit Rustic Lumber to explore their offerings. We were completely unprepared for the remarkable experience that awaited us. From the moment we entered the front office and met with David and Zach, we were impressed by their attentiveness and professionalism. They took the time to understand our vision and shared captivating stories about many of the unique pieces available in their collection.
We discovered the ideal mantel for our fireplace, and during our visit, we also learned about additional services they offer to assist with our ongoing home remodeling projects. Furthermore, they provided us with contacts for local craftsmen, enhancing our options for future work.
Though Louisville is a short drive away, the trip is undoubtedly worthwhile. While you’re there, be sure to explore their diverse selection of wood sourced from around the globe; it’s a fascinating opportunity to gain insight into the world of lumber.
Awesome, I'm happy we could help you out with your mantel. If you ever need anything else from us, be sure to reach out
Was looking to purchase some exotic wood. Saw the post come through Facebook for tthis species. Going to make some cutting boards with it. Very helpful staff. They know their stuff. No pressure sales.
Thank you for your purchase. You can't go wrong with the tiger wood