Great product at a reasonable price. Won’t be using the “R” product anymore!
I've used the clear finish on 3 different projects. I followed the instructions to a T and always was disappointed with the outcome. Regardless of how smooth the surface was prior to applying finish, how clean I got it, or how well I applied it I always ended up with a rough final product.
On the last project I thought I was going to need more and purchased an additional can. I had enough and contacted support to return my order which was still in the package. I made it clear I was okay paying the 15% restock fee; however I was never sent a return label.
Based on the performance of the finish and the customer service I will always spring for the other, more superior brands and will never purchase any other products from here.
That sucks you struggled with the finish. Based on over 30 5 star reviews that rave how easy it is to use, I'm guessing you just didn't use it right. Did you ever reach out to us for help or watch our hour long how to YouTube video? As for the returning of the product. We never accepted a return on our oils before, you would have been the first we've accepted taking back left over product. My office assistant is a one man show doing online fulfillmentIntent in a small family own business, so we over looked to get that email return label sent back to you in a timely matter. A quick phone call or email to remind us about it is all it would have taken and we'd been sure to get that label emailed back to you. Maybe you can use that left over can you have to practice some more on using the oil. But I understand in this day and age, instead of reaching out for technical advice on use of a product and messing up multiple times or simply calling to follow up on a return label on a product that is 2/3rds of the cost of Rubio, it's easier to write a mile long 1 star review.
Very easy to work with the team to get the mantle that I wanted and shipped out of state. Looks good on the wall!
Thanks for trusting us with buying a mantel online. It turned out great!
Just used your hard wax oil yesterday. It went on easily and leaves a beautiful, natural look that feels great! Every bit as good as the stuff in the green can, just less expensive. One request: please package in bottles so it pours easily and you can use every drop!
I wish we could change the cans. Europeans just love these silly cans and seem to use them for all the different brands.
What a bargain. I now have plenty of great live edge to work with. What an amazing deal from Rustic Lumber.
Thanks for buying it! We needed to get it gone and you got a great deal!