The customer service was amazing from start to finish. They were patient and delivered ahead of schedule. The product was received just as described and we're pleased with everything.
The customer service was amazing from start to finish. They were patient and delivered ahead of schedule. The product was received just as described and we're pleased with everything.
They were so helpful with choosing the right mantle and preparing it flawlessly. Great experience.
I recently worked with the team at Rustic Lumber to have a custom walnut mantel made for one of my residential clients - and the experience was outstanding. From the start, their staff walked us through the shop and showed us the various mantel slabs in stock, plus the finishing options available to help achieve our ideal aesthetic. We left feeling completely confident in our selections, and their turnaround time was impressively fast. I continue to be blown away by their meticulous craftsmanship and dedication to detail - it truly does not go unnoticed!
I recently worked with the team at Rustic Lumber to have a custom walnut mantel made for one of my residential clients - and the experience was outstanding. From the start, their staff walked us through the shop and showed us the various mantel slabs in stock, plus the finishing options available to help achieve our ideal aesthetic. We left feeling completely confident in our selections, and their turnaround time was impressively fast. I continue to be blown away by their meticulous craftsmanship and dedication to detail - it truly does not go unnoticed!
I received a couple of samples (clear and black) and was impressed, even without the hardener. Looking forward to ordering more when the time comes.
I bought some 1 inch slabs from these guys. They went way above and beyond my expectations, especially considering it was my first time buying wood online. Their customer service was outstanding, the process was simple and straightforward. I will absolutely be buying from here again.
From the first call to getting the mantel delivered. Rustic Lumber was outstanding. Could not be happier with the mantel.
Very happy with the purchase, arrived exactly as pictured. Great communication from the staff. Will be purchasing again in the future
I've used other hardwax oils before and this is by far the best value for your dollar. The biggest competitor's product also doesn't do well when being opened/closed multiple times and gets all gunked up after a few weeks. This product doesn't, which allows me to use all of it without wasting the last 10-15%. To me, this performs the same as the one that costs 3x this one.
Side note - I'd love a higher sheen version if you're thinking about developing one!
This was a great experience. I had a bunch of questions, so I called their main number and got to speak with Zach. Not only was he very knowledgeable, he took the time to set up a video link, and walked me through every question/concern I had. I have never had that kind of customer support before. The slab arrived quickly, and was perfectly crated. The quality of the slab was amazing, and the price just can’t be beat. I could not be happier with Rustic Lumber Store.
This was a great experience. I had a bunch of questions, so I called their main number and got to speak with Zach. Not only was he very knowledgeable, he took the time to set up a video link, and walked me through every question/concern I had. I have never had that kind of customer support before. The slab arrived quickly, and was perfectly crated. The quality of the slab was amazing, and the price just can’t be beat. I could not be happier with Rustic Lumber Store.
Rustic Lumber Store offers high-quality exotic wood products, epoxy resins, and finishing oils at reasonable prices. Customers appreciate the knowledgeable staff, excellent customer service, wide selection, and stunning end results achieved with their material...